pelindo 3

Annual Technical Support Hardware SAP


PT Pelabuhan Indonesia III (Persero) is State-owned enterprises (BUMN) engaged in the transportation sector, the company have responsibilities to manage 43 (forty three) public ports consisting of main branches, class I, II, III, and region in 7 (seven) provinces of Indonesia.


Website :

Business Line : Sea Port Management

Revenue : IDR 11,1 Trillion (2019)

Employee : 4.855 (2019)

Key Challenges :

  • Constraints on Distance between Company and Branch Offices.
  • High inefficiencies for SAP Hardware Infrastructure maintenance.

Solutions :

  • Carry out on-site corrective maintenance when at any time there is damage to the device or part of the equipment Replace the part of the hardware device that is damaged.
  • Upgrade the BIOS for all server devices to support the SUSE Linux Enterprise 12 SP 4 operating system.

Benefits :

  • Procurement of SAP Hardware Infrastructure ATS, both in the Data Center (DC) and in the Data Recovery Center (DRC) which is done well.
  • Received treatment by conducting on-site support for preventive / corrective maintenance at the location of Pelabuhan Indonesia III (Persero), namely the Data Center (DC), Surabaya and the Data Recovery Center (DRC) Semarang

Related Posts